Get Help

A supporting team, here to help you.

The Centre comprises a team of experts with a wealth of knowledge and experience in advising, supporting and treating anyone who has been raped or sexually assaulted.

If it has just happened to you:

Go to a safe place and reach out to someone you trust for support and help. If you wish, you can call Dewberry House's hotline number on 888222, or you can call 612612 to report a sexual assault to the States of Jersey Police.

If you have just been sexually assaulted it is best not to wash, bathe, or douche. If you have been sexually assaulted orally it is also best not to brush your teeth. Do not worry if you have done any of these, you are still able to have a medical examination.   

If you have not changed the clothing that you were wearing at the time of the assault, please keep these on as they might be collected at the time of the forensic medical examination. If you decide you do want to change your clothing, place your clothes in a separate paper bag and bring them with you if you decide to come to Dewberry House. 

We would advise you not to clean or disturb the location of where the assault took place. This is very important because the Police may need to attend and secure the scene. 

If you decide to call Dewberry House, a crisis worker will answer the phone and offer you the support, care and advocacy that you may need right now. Dewberry House staff are trained to deal with sexual assault and help you in a safe environment. Dewberry House is a free service to any victim of sexual assault.  Please note that we do not have a drop in service, you will need to call Dewberry House prior to attending.

If you have been a victim of a sexual assault or rape within the last 7 days then you may choose to have a forensic medical examination. This is carried out by an experienced and qualified forensic doctor.

If the sexual assault happened to you more than 10 days ago, you can still access the SARC for support and care that you may need.  

Dewberry House can be accessed 24 hours per day, 365 days of the year following a call to our helpline. The crisis worker that will speak to you on the phone will meet you at Dewberry House within 30 minutes day or night. 

If you feel that you would like to bring a friend or relative to support you we are happy for them to attend with you. Please just let the Crisis Worker know they are coming along with you. 

We have a comfortable family waiting room which has tea and coffee making facilities.

When you come to Dewberry House you will be met by the Crisis Worker who will speak to you in private. They will discuss any immediate concerns that you may have and they will also explain what happens at Dewberry House. You will be given the information that you need that will help you make your own decisions about what you want to do next.

Dewberry House staff will respect your needs and any decisions you make. If you decide that you would like to have a forensic medical examination we have a specific room within Dewberry House with specialist equipment.

The Crisis Worker will also give you options about reporting to the Police. If you decided you would like to make a report to the Police the Crisis Worker can contact the Police on your behalf. A SOLO (Sexual Offence Liaison Officer) who is specifically trained to deal with sexual assaults will attend Dewberry House and speak with you. 

You do not have to report to the Police if you do not want to.